All systems are operational and working. We continue to investigate whether there are any data issues and we will contact impacted members if necessary.
Posted Mar 14, 2024 - 18:05 UTC
Monitoring
DataCite experienced issues with our database services earlier today. Systems are now operational and we continue to monitor closely. We are investigating whether DOI registration and/or metadata updates were impacted and if so, will contact affected members directly.
Posted Mar 13, 2024 - 16:02 UTC
Identified
We have restored connectivity to the database, DOI registration and Search/Index lookups are now operational but marked as degraded while we establish further incident root causes, we will update further once we have a clear picture.
Posted Mar 13, 2024 - 14:36 UTC
Update
We are continuing to investigate this issue.
Posted Mar 13, 2024 - 14:15 UTC
Investigating
We are currently experiencing problems with our database services. This is affecting all DOI registration services and some search/indexing service responses. We are investigating as a matter of priority.
Posted Mar 13, 2024 - 11:54 UTC
This incident affected: API Servers (Metadata Store (MDS) API, REST API, OAI-PMH, GraphQL API) and Frontend Applications (Fabrica, Commons).