Our REST API is under heavy load because of large numbers of event registrations in the Event Data service

Incident Report for DataCite

Resolved

This incident has been resolved, the REST API is again under normal load and responding appropriately.
Posted Dec 19, 2019 - 16:56 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 19, 2019 - 15:13 UTC

Identified

Our REST API (and downstream services such as DataCite Search, Fabrica and OAI-PMH) are currently responding slower than usual because of an unexpected high number of event registrations in the Event Data system.

This is not a system outage, and we expect the REST API to be back to normal operation within the next 16 hours.
Posted Dec 19, 2019 - 15:12 UTC
This incident affected: API Servers (REST API, OAI-PMH) and Frontend Applications (Fabrica).